Free Shipping to Greece in all orders over 180€
Have you received a good that doesn’t suit you? No problem, you can return it just by following the steps below.
Make your return within 10 days of receiving your order. In order to make the return, the product must be in perfect condition with the special markings (tags) and the receipt of your order.
You can make a return in :
Make an exchange with the same or another product at our store in Agios Dimitrios Attica, Ipolochagou Kapetanaki 71 str. No changes are made in AMARYLLIS shop in shop strores.
Exchange with the same or another product through our online store.
Make your change in the e-shop if you have made your original purchase there. Return the product very well packed to avoid damage during transport, using the Speedex Courier with a charge of €4 for Greece. This amount will be deducted from your change and therefore will not need to be paid to the shipping company. In the event that you choose to use any other transport method of your choice, you will bear the entire cost of the transport which you will pay to the transport company you choose at the time of sending the package. Your package inside should contain a. the product you are returning b. your receipt
To reserve the product with which you wish to change, you will have to place a new order following the same procedure as a normal order with cash on delivery, just to deduct the amount/balance resulting from your returned items, you must in the field ‘ ‘Comments’ note the word ‘Change’. Please be informed that the final amount with the credit will not be shown automatically when you place your order, it will be deducted from our account after your return has been processed.
We remind you how:
The return process usually takes 3-6 working days from the moment we receive the return at our company. This is because all returns go through the quality control process before reaching the offices of the online store to inform customers. Therefore, when your return arrives at the offices of the online store, you will also receive the necessary information.
In the event that a defect is found during quality control on the returned product, the company must return the package back to the consumer or contact the consumer to resolve the issue.